Return & Refund Policy

At Vpzns, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Returns

You have 14 days from the date you receive your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Request a Return

To initiate a return, please contact us at the details below with your order number and reason for return. We will provide you with instructions on how to send your item back to us.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 days and automatically applied to your original payment method.

Non-Returnable Items

Certain items cannot be returned, including:

Items that have been used or damaged after delivery
Items not in their original condition or packaging
Items returned after the 14-day return window

Exchanges

If you need to exchange an item for a different size or product, please contact us. Exchanges are subject to stock availability.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked shipping service as we cannot guarantee receipt of your returned item.